Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games are designed for entertainment purposes only. They should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and remember that the house has a mathematical advantage. Play responsibly and for fun.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in online gaming. It is illegal for anyone under the legal age to gamble. If you are under 18, please do not use gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, school, family, or other important responsibilities
- Borrowing money or experiencing financial difficulties due to gambling
- Attempting unsuccessfully to cut back or stop gambling
- Risking important relationships, job opportunities, or education because of gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose during a session
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gaming sites for a defined period
Use these tools proactively to maintain healthy gambling habits.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support services for Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support and information about problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Gambling awareness and problem gambling services
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Confidential helpline and resources
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education
Telephone Counselling: 0800 1 372 374 (free and confidential)
If You Need Help
If you experience problems with gambling, please seek help immediately. There is no shame in asking for support. Problem gambling is treatable, and many people recover with proper assistance. Contact one of the organisations listed above to speak with a trained counsellor who can provide confidential guidance and support.
Remember: You are not alone, and help is always available.